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Website - Logging In Update
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Dear member.
We have noticed a flurry of activity over the weekend with users changing their passwords, and have had contact from a few customers to say that they cannot log on with their email addresses.
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The issue was temporary and has been fixed. A recent security update to the core system that underpins our website has seen a forced change that stopped users logging in with their email address and instead insisted on using Usernames.
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We undestand that we all have enough things to remember without usernames complicating things further, so we have re-enabled the ability to log in with your email address and password.
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Apologies for the frustration this caused over the past couple of days.
And we all thought DCC was complicated eh?!
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By way of an apology we are pleased to offer you a 5% discount across the whole shop by entering the coupon code TAKE5 at checkout.*
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Assuring you of our unwavering dedication to keeping the site safe and secure,
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*coupon expires on December 1st 2024 and is limited to one use per customer
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