Frequently Asked Questions

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Purely and simply because that is the scale we model personally. 12A Models is still in its infancy, and more items for the popluar scales will be added in due course. We do of course take requests if there is a particular item you would like to see added in your chosen scale.

Not currently, though this may change in the future.

We accept all major debit and credit cards, PayPal, Google Payments and Apple Pay. Please note that Apple Pay payements are only available from iOS devices.

Quite simple: fees. Ebay take a very large cut from our selling and postage prices, whereas our credit card processing partners take less. We are able to pass that saving on to our customers.

Absolutely. We are happy to despatch orders anywhere in the world, with just a few exceptions.

We currently despatch worldwide using Royal Mail. We may look at offering a drop-off locker service in the future.

12amodels faq

12A Models never even get to see your credit card details. All of our payment processing is handled by trusted secure third party partners.

Please refer to our Payments and Security statement.

Production

Quite possibly. Please contact us to discuss your requirements.

We are more than happy to quote for bespoke items and have done many for our customers. All that we ask is that the item may form part of the 12A Models range of products afterwards.

We use PLA for items that require rigidity, straightness, and strength. We use UV-cured resin for components that require fidelity, detail, and finesse. This hybrid manufacturing approach allows us to exploit the positive benefits of both processes to provide models and kits that not only look great, but perform beyond expectations. We only use high quality branded materials to assure our customers of repeatability and file integrity. Our wagon kits include quality brass axle bearings, unlike other kits on the market, in order to prolong the life of the chassis and avoid rapid wear.

My Account

Not at all. You only need to create an account if you wish to use our Wishlist facility, keep track of your stock notifications and keep a history of your orders.

Of course. Please contact us using the Contact Form in the main menu and we will be happy to discuss your requirements.

12A Models - Kits and Components for Railway Modellers
12A Models - Kits and Components for Railway Modellers

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